Most manufacturers offer one year parts and service warranty on their products. If you purchased an extended service contract (like 5 years coverage from the date of purchase), the extended warranty contract administrator handles the claim and setting up the service calls.
If you purchased your appliance and extended service from us after July 1, 2019, your contract is handled by Epic Protect / Centricity. They can be reached at 800-452-3599.It is easiest for them to look up your contract by the phone number you used when you placed your order. On your receipt the part number would start with an E (like E5Y999RF).
Appliance Parts Co 408-294-9500