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2.8 | 41 Reviews

4-Door French Door Counter Depth Refrigerator in Stainless Steel

Samsung RF23M8070SR

Available in 3 Color(s)

Features

  • FlexZone Drawer - A flexible drawer with four different temperature settings for flexible storage
  • AutoFill Water Pitcher - Flavored water right from your refrigerator

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 70"
  • Depth: 29.25"
  • Energy Star Rated: Yes
  • Refrigerator Size: 22.6 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes
  • WiFi Connected: No

See More

 
Image Feature

FlexZone drawer

A flexible storage drawer with four different temperature settings and an adjustable Smart Divider to stay organized.

Image Feature

Auto Fill Pitcher

A built-in pitcher that automatically refills with filtered water and the option to infuse with a flavor of your choice.

Image Feature

Built In Look

Counter-depth design offers a sleek, built-in look.

Image Feature

Twin Cooling Plus

Independent fridge and freezer controls keep food fresher longer.

Image Feature

Counter Depth

Sleek, built-in design.

Image Feature

Ice Max

Large capacity, stores up to 2.7 lbs. of ice.

Image Feature

High-Efficiency LED Lighting

LED lighting designed to beautifully light up the interior of your fridge so you're able to quickly spot what you want.

Image Feature

Fingerprint Resistant Finish

A special finish to reduce smudges and minimize cleaning.

Image Feature

ENERGY STAR ® Certified

Eco-friendly and energy-efficient.*

FlexZone drawer

A flexible storage drawer with four different temperature settings and an adjustable Smart Divider to stay organized.


Auto Fill Pitcher

A built-in pitcher that automatically refills with filtered water and the option to infuse with a flavor of your choice.


Built In Look

Counter-depth design offers a sleek, built-in look.


Twin Cooling Plus

Independent fridge and freezer controls keep food fresher longer.


Counter Depth

Sleek, built-in design.


Ice Max

Large capacity, stores up to 2.7 lbs. of ice.


High-Efficiency LED Lighting

LED lighting designed to beautifully light up the interior of your fridge so you're able to quickly spot what you want.


Fingerprint Resistant Finish

A special finish to reduce smudges and minimize cleaning.


ENERGY STAR ® Certified

Eco-friendly and energy-efficient.*

FlexZone drawer A flexible storage drawer with four different temperature settings and an adjustable Smart Divider to stay organized.

Auto Fill Pitcher A built-in pitcher that automatically refills with filtered water and the option to infuse with a flavor of your choice.

Built In Look Counter-depth design offers a sleek, built-in look.

Twin Cooling Plus Independent fridge and freezer controls keep food fresher longer.

Counter Depth Sleek, built-in design.

Ice Max Large capacity, stores up to 2.7 lbs. of ice.

High-Efficiency LED Lighting LED lighting designed to beautifully light up the interior of your fridge so you're able to quickly spot what you want.

Fingerprint Resistant Finish A special finish to reduce smudges and minimize cleaning.

ENERGY STAR ® Certified Eco-friendly and energy-efficient.*

Features

  • FlexZone Drawer - A flexible drawer with four different temperature settings for flexible storage
  • AutoFill Water Pitcher - Flavored water right from your refrigerator
Key Features
Ice Master Yes
FlexZone Yes
Wi-Fi Connectivity Wi-Fi Dongle Ready
ADA Compliant Yes
Standard Features
External Filtered Water and Ice Dispenser Yes
FlexZone Drawer Yes
High-Efficiency LED Lighting Yes
Surround Air Flow Yes
Power Freeze and Power Cool Options Yes
Humidity Controlled Crispers Yes
Tempered Glass Spill Proof Shelves 5
Gallon Bins Yes
2-Minute Door Alarm Yes
CoolTight Door Yes (Auto Close)
Dispenser Light Yes
Display Color Ice Blue
Child Lock Yes
Filter Indicator Yes
Handles Recessed Handle
Water Filter HAF-QIN/EXP, HAF-QINS/EXP (Included)
Wi-Fi Connectivity Yes
Twin Cooling Plus® Yes
Sabbath Mode Yes
Adjustable Shelves Yes
Modern Look Design Yes
Refrigerator Design
Type 4-Door French Door
Color Fingerprint Resistant Stainless Steel
Refrigerator Features
AutoFill Water Pitcher Yes
Humidity Control Crispers 2
Gallon Bins Yes
Total Bins 7
Foldable Shelves 1
Fixed Shelves 3
Interior Light Top & Side LED
Slide-In Shelf 1
Spill proof shelves Yes
Water and Ice Dispenser Yes
Automatic Ice Maker Yes
FlexZone Drawer
Total Capacity 3.1 cu. ft.
EZ-Open Handle Yes
Temperature Zones Meat/Fish (29°F) Cold Drinks (33°F) Deli/Snacks (37°F) Wine/Party Dishes (42°F)
FlexZone
Total Capacity 3.1
Drawers 1
Temperature Zones 4
Freezer Features
Total Ice Capacity (lbs.) 2.7
Drawer Divider Yes
Interior Light Bottom of Mid Drawer, High Efficiency LED, 1ea
Bins 2
Power
ENERGY STAR® Certified Yes
Energy Consumption 633 kWh/Year
Volt/Amps 115V/60Hz/5.0A
Capacity
Total Capacity 22.6 cu. ft.
Refrigerator Capacity 12.9 cu. ft.
Freezer Capacity 6.6 cu. ft.
Dimensions
Product Dimensions with Hinges, Handles and Door 35 3/4" W x 70" H x 29 1/4" D
Product Dimensions without Hinges and Door 35 3/4" W x 68 7/8" H x 24" D
Product Dimensions with Door without Handles 35 3/4" W x 70" H x 29 1/4" D
Shipping Dimensions 38 1/4" W x 75 3/4" H x 31 1/4" D
Net Depth with Door Handle 29 1/4"
Net Height with Hinge 70"
Net Height without Hinge 68 7/8"
Net Depth w/o Door Handle 29 1/4"
Depth without Door 24"
Weight
Product Weight 342 lbs
Shipping Weight 366 lbs
Warranty
1 Year 1-Year Parts and Labor on Refrigerator
5 Years 5-year Parts and Labor on sealed Refrigeration system only* *Compressor, evaporator, condenser, drier, connecting tubing
10 Years 10-year Part and 5- year Labor on Digital Inverter Compressor

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 70"
  • Depth: 29.25"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 22.6 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes
  • WiFi Connected: No

Samsung Fall 4 Piece Kitchen Package Rebate

Offer Expires: 8/22/2019 to 11/5/2019 Must be postmarked by: 12/5/2019

Receive a 10% off rebate with purchase of qualifying 4 piece Samsung Kitchen Appliance Package. Rebate form must be postmarked by 12/5/2019.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

2.8 out of 5

39% of reviewers recommend this product.

3 Stars

Great except...

BJohns1941 9/15/2019

the ice maker. horrible. it fails to completely dump at least once a week, creating a block of ice to chip out. really poor design.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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3 Stars

Ice maker problem

Nanell49 9/9/2019

ice maker quit 5 months after purchase. called samsung. not comfortable giving credit card number to repair person in advance of repair when not sure of company. so i cancelled the repair.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

DO NOT BUY! HORRIBLE ICE MAKER

lianarosa 9/1/2019

our ice maker is frozen all the time, a brand new fridge and we can't use the ice maker for nothing. it is a total disappointment with samsung.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

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4 Stars

Good

Geeee 8/13/2019

great product, good samsung customer service! definitely will use it again.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

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Value

 
3 Stars

Love the style,

Doreenvnc 7/31/2019

i loved the sleek style of this refrigerator and the drawer versatility. my biggest problem with the unit is the icemaker keeps getting frost buildup and it jams.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

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5 Stars

Just Purchased

Jerry Rhoads 7/18/2019

just purchased this fridge and had it installed today. it looks really nice. very happy with the fridge! giving 5 stars as i am happy with my purchase.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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1 Stars

Ice Maker is Awful

So mad 7/17/2019

purchased on 6/24/17 and the ice maker is frozen over daily and doesn't work. obviously a consistent problem with the ice maker design, which justifies a recall. i do not recommend this fridge.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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1 Stars

Worst fridge of all time!

blahblahblahblahblah 5/3/2019

This is the Ford Pinto of fridges. I've had three techs out to try to fix this hunk of junk that came with my house until finally they gave up. After a month of back and forth with the terrible Samsung customer service, they finally caved and gave me a new fridge. The ice machine freezes up to the point where you can't even get the door to the compartment open. We had a freon leak that was repaired...until it leaked again and that was the straw that broke the camel's back. To top it all off, Samsung takes their sweet time in getting you a new fridge and then they messed up the "ticket" in their system and put it in to just pick up the old unit and not drop off a new one and it took another week for them to fix it!!! BTW, we bought two new Samsung fridges in our old house and both of them were dead in three years. DO NOT ever buy a Samsung fridge.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Ice Maker Nightmare

tja90 4/27/2019

This fridge, although beautiful and we fundamentally enjoy it - is an ice maker nightmare. Samsung has sent techs to my home 3 or 4 times with a few different service orders to correct it. The last time they replaced just about every component they could - ice maker, controller, evaporator fans - everything. Guess what? It still freezes up about every two weeks. Samsung won't do anything. I want to love this product but this one thing is a huge inconvenience and makes me question what I purchased. For this reason, I can't recommend it even thought I love just about everything else about it. I'd love for Samsung to figure this out and post a bulletin so the ice maker compartment can be sealed properly. This is a huge design flaw.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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3 Stars

Great features - but a couple of major caveats

GearReviewer 4/23/2019

I absolutely love the design of this refrigerator from the freezer drawers to the FlexZone drawer to the door shelving. The integrated water pitcher is simple, thoughtful addition that dramatically improves usability versus the door dispenser. However, the finish is really not fingerprint resistant and will require regular cleaning. Most significantly as reported by MANY other owners, the ice maker is small, noisy and unreliable. That alone justifies a small price of an extended warranty for such a nice (and expensive fridge). There are also a couple of serious installation caveats. My unit started making loud and extended groaning sounds after a few months. When I called Samsung, they said the unit was not installed correctly and needed to be defrosted for 24 hours to resolve the problem. The issue? Even though the manual says install the unit on a "level" floor, the front of the unit needs to be higher than the rear to prevent internal icing. Their litmus test is that the front leveling legs be extended until the wheels do not contact the floor - this is NOT covered in the manual. There is also one tiny diagram in the manual that you'll likely miss, which involves removing a small plastic clip at the top of the left door to enable a safety interlock for the ice maker. Finally, in spite of all this you may still hear occasional gurgling or groaning sounds if your water supply for the refrigerator is lower than the inlet and your water pressure is on the low side. Something about the line length/diameter and internal plumbing seems to generate noise as water flows through to the dispenser or ice maker.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
5 Stars

great teatures

l j d 4/20/2019

i've had this product for over a month and it works great and looks great no problems so far.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

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1 Stars

piece of junk

Disappointed again 4/17/2019

I would give this product zero stars if that was an option. The water dispenser did not work upon delivery, had to get a new unit. Then the freezer has stopped working THREE times. Repaired three times and it quit again!!! Samsung refuses to replace or refund. They simply want to repair it again. Buyer beware.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Fingerprint nightmare

Rick Schwab 4/6/2019

Fingerprint nightmare and soft finish. Swirl marks all over and I use microfiber cloths with Dawn soap... I tried to add photo but it was too big.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Beautifully Terrible

Disgruntled Consumer 3/30/2019

This was beautiful on the showroom. How they kept it from scratching, I have no idea. We put the same magnets we had on our old fridge for years and it instantly scratched. I don't think the delivery service could have left the zip code before we had a nice size scratch on it. The icemaker is an unadulterated nightmare. We are shutting cooling down to the fridge at least once a month to deal with the whole ice machine freezing up. There isn't a way to just warm up that compartment in the fridge or even just bring the freezer up to above freezing to let it thaw, you have to shut the whole unit down. It freezes up so badly you actually can't even open the (pitifully small) ice storage. I love the autofill pitcher. The shelves need to be more flexible in their configuration (it is a very roomy fridge, but forget putting huge items in or configuring it to your lifestyle, especially around the holidays). And the top drawer in the freezer...did a preschooler design it? I've been terrified of breaking it a number of times because the word "glide" apparently isn't in their vocabulary. We are so disappointed in this machine. We have been a Samsung loving family, but between this and a not so smart Smart TV, I think we'll be brand hopping next time.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

bad design on ice maker

diacontroller 3/26/2019

I am writing this review again. This is another day without ice!!! The ice maker in this refrigerator constantly freezes up. It seems like every time we get ready to sit down to dinner there is no ice because the ice maker has frozen up. This so annoying. I thought I was buying a quality appliance. I love my Samsung phone, but these appliances are not the quality that you pay for.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Nice refrigerator - poor freezer drawer

Herbinmd 3/15/2019

Bought this refrigerator about 6 months ago. It is basically a decent refrigerator. We have had issues with the inside freezer drawer. It continually comes off the rails and does not open properly. This causes additional issues when trying to get items from the bottom of the freezer.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Bad ice maker design

trevsmaw 3/12/2019

I have had the refrigerator for almost a year. The ice maker freezes up about once a week. I would never buy another refrigerator with the ice maker in the refrigerator compartment. The ice maker has been replaced and we have had several visits from the repair technician. It still freezes up.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
2 Stars

Worst Ice Maker and NOT Fingerprint resistant!

Kelly2 1/20/2019

We bought this refrigerator because we needed a new ice maker - after we used it for a month or two, the device stopped working! We often buy store bought ice because the ice maker is ridiculously slow. I didn't notice how small the compartment was until we started using it. We have a family of four (not big) and run out of ice after breakfast and the new batch isn't ready until bedtime. I do love the sleek design, but our fridge is not fingerprint resistant!!! The fridge doesn't have handles - it looks like our kids attack the front of the fridge trying to get it open - the fingerprints drive me crazy!!!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Worst

What did I buy 12/23/2018

Worst thing ever. Terrible customer service. Ice machine breaks weekly. Do not buy.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Looks great but high pitched sound at 1 year

Azwldkat 12/7/2018

I thought this just about a year ago and now there's a high pitch whining sound coming from the compressor and now it's out of warranty
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Worst fridge I have ever had

regret7 12/4/2018

Whatever you do, DO NOT BUY. My fridge was manufactured in May of 2018. Bought it in June. By August the ice maker was frozen over and repaired. By November it was frozen over again and leaking out of the door on to my wood floor. Neither Home Depot or Samsung want anything to do with this fridge. The offered to replace it with the same fridge, but here is the catch - your warranty will be post dated to the date of original purchase so the replacement will come with only a few months of warranty. So the next time this 3K waste of metal breaks down again it will be out of warranty and you will be stuck with it. I have had many fridges in my life, and this is by far the worst. Home Depot said it was Samsungs problem and Samsung said its Home Depots problem, meaning no refund, under any circumstance as Home Depot only allows same item swaps. Google this fridge and you will see everyone has the same problem and hassle. It usually takes about a year to break down but mine was "defective", so it broke down in a few months and they were forced to offer me a same model replacement. So if you like laying awake at night regretting a purchase and like coming home after work wondering if your fridge is leaking or not making ice, then this is the fridge for you! My service repair guy states he works on Samsung only and all he does it repair this model and warns against buying a Samsung with an ice maker in the fridge part and not in the freeze as the constant temp change causes it to ice over and then leak out through the door as it melts.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Worst Fridge Ever!

KelseyM 11/16/2018

Do yourself a favor and run as fast as you can away from this garbage refrigerator. Our first one lasted all of 48 hours. The 2nd one needed to be completely rebuilt after 8months and now another 6 months down the road it's having the same issues (frozen up ice maker, no longer cooling fridge and freezer) Worst purchase ever!
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Sleek, Elegant and quiet

Juestina 11/10/2018

The Samsung fridge is sleek, elegant, quiet and its surprisingly spacious. I was worried about the lack of space because it has a another part for a controlled temperature zone, but I was wrong. There is plenty of space! I was a bit worried about not having handles on the fridge and how it might feel weird opening it, but surprisingly it felt normal. The recessed handles makes the fridge look built-in and it's nice that I'm not always bumping into handles! The built-in water pitcher is a great feature. I love how it refills automatically and you can add lemon, lime, or fruits to infuse the water for better taste.The led lighting is very bright and lights up all the corners of the fridge. The flex zone seems really interesting. It has 4 different temperature zones and you can place different items in each zone such as wine, meat, cheese and beverages. I haven't seen other fridges that have this feature; I'm still learning how to use this compartment for controlled temperatures. I'm currently testing it by storing soft drinks and cheese in the middle drawer. I love the idea of having a bottom drawer freezer. The only complaint I have is I wish there were more space. Compared to my old fridge, its about the same size. The freezer is functional and it has a easy to roll plastic tray in the freezer as well. I've read a lot of complaints about the ice maker; leaking/not making enough ice (we don't really use a lot of ice in general). I haven't had a problem with it yet, but I will update my review if I do come across an issue. The fridge isn't really fingerprint proof. It does leave smudges, but it's super easy to wipe off with a dry towel and definitely a lot better than other stainless steel fridges that leaves fingerprints. Overall, I am pleased with this refrigerator and I would recommend it to those who are in the market for one.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
4 Stars

Very Nice Refrigerator

B_Ray 11/1/2018

Purchased 7 months ago and I'm so glad I did. Very sleek, quiet, and great features. Only reason I didn't give 5 stars is the ice maker has a very small capacity, which is it's only flaw so far.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great Kitchen Suite.

Gzink5 11/1/2018

We remodeled our kitchen and opted for all new appliances. We love our counter depth refrigerator wit the French Doors. It also has a freezer drawer and and optional cooling drawer. We make fresh Iced Tea with its built in pitcher. We also got the 5 burner oven convection oven. Microwave has more options then my wife can use also like the fact metal can be placed in it.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great microwave

Happy Consumer 10/31/2018

I really love our new microwave. The touch panel on the front is easily accessible and easily cleaned. I especially like the recessed handle which eliminates finger prints and adds to the sleek appearance. The LED light is a real plus and really adds brightness to the kitchen when it is on. The interior finish is easy to clean which is an additional plus. I prefer the finish to the stainless on our previous microwave. Overall, we are extremely happy with our purchase .
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
5 Stars

Fantastic Refrigerator

kathiecle 10/31/2018

We love it!!! We cannot believe how spacious it is especially since it is counter top depth. Kudos to the engineers!! The refrigerator drawer is our favorite part of the refrigerator. Our frequently used items are at our fingertips with room to spare. Three door bins are deep enough for a gallon of milk. Electronic controls are easy to use and understand. Prissy, the spoiled cat, feels the very best feature is ice cold water from the in door dispenser for her bowl. We are extremely happy with this refrigerator. Samsung has hit a home run!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Great Fridge That Adapts To Your Lifestyle

ThatGuyJason 10/31/2018

Delivery and installation, set-up through Samsung.com, could not be easier. The courteous and professional workmen took less than twenty minutes to install the new fridge and haul away the old one. This fridge was designed by people who actually use their fridge everyday. It doesn't have the bells and whistles of some of the upgraded fridges but it is very good at what is included with this unit. At 23 cubic feet, it's not the largest refrigerator but there is not a single inch of space wasted. The double doors open wide to reveal multiple shelves, some that retract on themselves or fold up for when you need just a bit more height for the Thanksgiving turkey or bottle of soda. The doors themselves feature plenty of storage space; I was able to fit half a gallon of milk AND a six pack of bottled soda onto one shelf within the door! The self-filling water pitcher is a brilliant idea that lives inside one of the doors. The center sliding drawer features four variable temperature options which is great for beverage cans, extra meats or even snacks like yogurt and can be customized for your desired layout. The double level freezer has ample room for several frozen pizzas, ice blocks or more. The twin cooling feature is surprisingly effective at keeping the fridge moist (think veggies) and the freezer dry (say goodbye to freezer burn). The fridge runs very quiet, so much so that I thought it wasn't plugged in! Cons: Creates small amount of ice - enough for drinks, not enough for your weekend picnic Modern design with no external door handles makes this a fingerprint magnet (easy to clean though) Doors don't automatically swing closed; needs a heavy hand to do so Pros: Folding and retracting shelves provide instant, simple customization of layout PLENTY of space for food of all shapes and sizes Very quiet Ample lighting for late night snack runs or early morning water from the door Easy to clean
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Stainless Steel Damages almost immediately!

Ccox853 10/28/2018

A friend of mine warned me that the front door of these refrigerators scratch easy. I thought perhaps he had scrubbed it too hard or used the was over exaggerating. I have only had my refrigerator for one month and it looks as if I've owned it for years. The stainless steel is not good on this machine. I tried using the solutions samsung said would work and it made it worse. I'm so disappointed in this product.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

A gorgeous refrigerator with a poor performance

digimikey 10/23/2018

This Samsung refrigerator might be one of the most beautiful ones I have ever seen. It is sleek and has a modest set of features that includes being counter depth, automatically filling water pitcher in the door, and the middle drawer. What is a buy beware is right after having it it for 1 year it all seems to break down. The ice maker stopped making ice and I had to reset the refrigerator, then it just randomly stops cooling and I had to reset the refrigerator, and then it doesn't stay cool. What is possibility the worst part is in my dealings with Samsung support do they offer to have a service tech do something other than "Have you tried turning it off and on again?" is impossible. When I asked about having them help me figure out what is going wrong they gave me a number to a service center who told me they can't help me without a service ticket and paying them money even when there is a 5 Year Warranty on the sealed parts.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
4 Stars

Very functional

dog walker 10/18/2018

Delivered in July, 2018. Like the in-door water pitcher, the external water & ice, freezer is accessible. Middle drawer very useful. Today the ice maker stopped working, though water works. Assume it froze up, but haven't explored much. Thought this issue was resolved a couple iterations ago. And it is finger print resistant, but smudges do show. Like the no-handles look, plus it works well for us since it is near a door, one less obstruction.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Love this Refrigerator, but...

Heidi10 10/12/2018

Love this refrigerator but ....I'm having an issue with the quality of the "paddle" that you push for the ice maker and water. It's plastic, so it scratches really easy and the plastic trim is peeling off. It looks awful. My refrigerator is not even two years old - I'm very disappointed. Customer service is not super helpful - referring me for service (which I will have to pay for).
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Buyer beware

Very unhappy 10/8/2018

We purchased a Samsung Refrigerator a little over a year ago. We purchased it with a 5 year protection plan from the store that we purchased it from. Within a year, the ice maker gave us problems. We had a repaired, a new part was ordered and we moved on. Since I can't mention customer service in my review - I'll just say this, we have had this refrigerator for a year. We haven't had a working freezer for 2 months. We have had multiple issues with the ice maker, and it now doesn't work again. The only option that we have is to replace it with the same model. Refund is not an option. Stay far away from this model. Sorry Samsung, you lost a devoted customer with how this was handled.
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

Unexpected surprises

Wildcatz 9/25/2018

We had needed a new refrigerator as our old one was falling apart. I have really enjoyed the auto filling infusion pitcher. For times when you are on the run and need to fill a water bottle in a hurry, it is a quick way to get a lot of cold fresh water. On paper this refrigerator is smaller than my old one, but with the added Flexzone draw, I have better control. It is sleek and functional, and I didn't know what a new refrigerator would bring to the family, but it has been an unexpected surprise of versatility and design.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great refrigerator

Jaicen 9/8/2018

I have had a couple of Samsung refrigerators in the past and this is by far the best one I have owned. Let's talk about Improvments. Even though this is a counter depth refrigerator, it has the same usable space of one that is not counter depth. The handles being built into the door I was a little worried about, but it feels a lot more stable then the hinged handle that are usually on refrigerators. Last thing is the in door water pitcher. At first I thought it was a gimmick but it is very useful and have been using it all the time with cucumber and lemon.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Six months and still pleased

Marek2 8/14/2018

We've had this refrigerator for six months and it is performing beautifully. The pitcher in the door is a nice touch as is the "convertible" drawer for extra fridge or freezer space.
Originally posted on Samsung.com

Yes, I recommend this product

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1 Stars

Ice Maker

Kattp 8/1/2018

I would not recommend this product. The ice maker breaks down . It broke down 3 times during the warranty period. You will need to purchase an extended warranty if your purchase this. Also, Samsung is horrible to work with. They make you wait 48 hours overseas and do a laundry of things prior to them even issuing a US based service ticket number.
Originally posted on Samsung.com

Yes, I recommend this product

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3 Stars

Missing the most basic feature

Whatodo 6/26/2018

My new refrigerator was delivered yesterday, all my excitement turned into a major disappointment. The two crisper drawers do not have humidity control!!! This is totally inconceivable to me, how does Samsung expect vegetables and fruits to be kept in their tip top condition for as long as possible? Humidity control is the most important feature to handle the task and the most basic feature in cheap and expensive refrigerators alike. I was thinking that this couldn't be so, there must be some ingenious design that automatically handles the humidity but then the crisper would be labeled one for high humidity (for most vegetables) and one for low humidity (for most fruits). Even if that were the case, there would be no option to keep both drawers for vegetable or both for fruits if one so chose. Worst yet when I called Samsung to inquire, 4 out of 5 do not even know what a crisper is. All of them thought I was talking about the flex-zone drawer, I couldn't get them to understand at all. Besides this, the refrigerator reading is totally off, it kept insisting that the internal temperature is 37 when two independent thermometers registered 51 and I can feel the warmth and I can see the tahini in a running state. I was told temperature may take a few days to stablize, I'll have to wait and see. Other than these two issues, the refrigerator runs quietly, makes ice cubes (the 3-cup capacity pales by comparison to my 20+cup capacity from a double-door refrigerator). I'm trying to see if I can replace it with another refrigerator at this point.
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

French Door counter depth refrigerator

CosmoSwanson 5/20/2018

I love this refrigerator but have had issues with my other appliances.
Originally posted on Samsung.com

Yes, I recommend this product

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2 Stars

Ice maker unreliable

Sadx2customers 2/26/2018

We bought the refrigerator in April 2017. The ice maker has broken down 3 times. In 10 months. They have replaced it and it still breaks down. Very disappointed. We have several other Samsung products such as dishwasher, microwave, stove and curved TV, which have held up well. Wish I could say the same for the refrigerator. No product should break down 3 times in 10 months.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Stopped working completely after 5 DAYS

Denlin 9/17/2017

This is a beautiful refrigerator with lovely features. It looks great, but the only problem is it didn't work after 5 days. The freezer did not freeze and turned everything to mush. Home Depot washed their hands of the product since it was over 48 hours old. Samsung tried to throw it back to Home Depot but is ultimately dealing with it. The Samsung technician deemed it not reparable and needs to be replaced. I have had the refrigerator for over two weeks and it worked for approximately 5 days and now doesn't work at all. I am still waiting for it to be replaced after many many phone calls and emails to both Home Depot and Samsung. Customer service is absolutely horrible for both companies. I now have a case manger after writing to the CEO of Samsung who says this will be expedited. I must reserve further judgement until I see if, in fact, this matter gets resolved soon.
Originally posted on Samsung.com

No, I do not recommend this product

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Value