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REBATE
4.1 | 701 Reviews

CLOSEOUT 26.8 cu. ft. 36-Inch Width Standard Depth French Door Refrigerator with Exterior Ice and Water - Stainless Steel

KitchenAid KRFF507ESS

Features

  • Electronic Temperature-Controlled Pantry - Optimizes freshness for specialized items by providing precise settings for meats, deli items, party platters, and wine.
  • Metallic Accents on Shelf Trim - Are applied to the leading edges of the refrigerator shelves. These rich accents complement the gloss finish of the interior, to make finding your ingredients as much of a pleasure as using them.
  • Measured Water Fill - Displays and automatically dispenses water in ounces, cups or liters. You can choose from three programmed settings to pour a measured amount. Plus, two custom presets can be programmed for items you frequently fill like a coffee pot or water bottle.
  • Through-the-Door Ice and Water Dispenser - provides quick and easy access to chilled water and ice.

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.625"
  • Height: 70.75"
  • Depth: 36.625"
  • Energy Star Rated: No
  • Icemaker: No
  • Dispenser: No
  • Counter Depth: No

See More

 
This 26.8 cu. ft. refrigerator helps maximize the freshness of produce with the Preserva® Food Care System. The system combines three distinctive features including an ethylene-absorption cartridge that helps keep produce fresher longer. The refined interior design features LED lighting, and metallic accents add a touch of elegance. 1

Features

  • Electronic Temperature-Controlled Pantry - Optimizes freshness for specialized items by providing precise settings for meats, deli items, party platters, and wine.
  • Metallic Accents on Shelf Trim - Are applied to the leading edges of the refrigerator shelves. These rich accents complement the gloss finish of the interior, to make finding your ingredients as much of a pleasure as using them.
  • Measured Water Fill - Displays and automatically dispenses water in ounces, cups or liters. You can choose from three programmed settings to pour a measured amount. Plus, two custom presets can be programmed for items you frequently fill like a coffee pot or water bottle.
  • Through-the-Door Ice and Water Dispenser - provides quick and easy access to chilled water and ice.
  • Star-K Certified - STAR-K KOSHER CERTIFICATION for use on the Jewish Sabbath and other religious holidays.
  • Slide-Away Split Shelf - Helps maximize the storage space and optimize the organization of your refrigerator. The versatile design lets you retract the front of the shelf to accommodate tall items such as a pitcher of fresh-squeezed juice.
Specifications
Dimensions
Cabinet Width 35-5/8 in
Depth 36-5/8 in
Depth Closed Excluding Handles 34.0 in
Depth Closed Including Handles 36-5/8 in
Depth Excluding Doors 29-7/8 in
Depth With Door Open 90 Degree 49.0 in
Freezer Volume 7.77 cu. ft.
Height 70-3/4 in
Height To Top Of Cabinet 68-3/4 in
Height To Top Of Door Hinge 70-3/4 in
Refrigerator Volume 19.03 cu. ft.
Width 35-5/8 in
Configuration and Overview
ADA Compliant No
Advance Foam Insulation 99.9% lower Global Warming Potential and Better Energy Performance
CEE Tier Not Rated
Counter Depth No
Number of Doors 3
Prop 65 Standard
UL UL
Appearance
Cabinet Finish Textured
Door Finish Smooth
Door Style Contour
Handle Color Stainless Steel
Handle Material Metal
Handle Type Reach-Through Handle
Hidden Hinge Yes
LCD Touch Screen No
Controls
Air Filter Indicator/Reset Yes
Automatic Defrost Yes
Control Lockout Yes
Door Ajar/Open Alarm Yes
Sabbath Mode Yes
Freezer Details
Door Type Pull-Out
Freezer Number of Shelves 0
Refrigerator Details
Deli Drawer No
Humidity-Controlled Drawers 2 Half-Width
Lighting LED
Number of Interior Shelves 5
Pantry Drawer Yes
Supplementary Containers No
Icemaker Details
Icemaker Factory Installed
Icemaker Location Refrigerator Door
Filter Details
Fresh Flow Air Filter Yes
Produce Preserver Yes
Water Filter Indicator/Reset Yes
Water Filter Location Interior
Dispenser Details
Dispenser Options Filtered Water, Measured/Metered Fill, Control/Child Lock
Dispenser Type Exterior Ice and Water
Types of Ice Crushed/Cubed
Certifications
Energy Star® Qualified No
Electrical
Amps 20
Hz 60

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.625"
  • Height: 70.75"
  • Depth: 36.625"

  • Features

  • Energy Star Rated: No
  • Icemaker: No
  • Dispenser: No
  • Counter Depth: No

KitchenAid Celebrating a Century Rebate

Offer Expires: 9/26/2019 to 12/31/2019 Must be postmarked by: 1/30/2020

Receive up to a $1600 rebate with purchase of qualifying KitchenAid Appliances. Rebate form must be postmarked by 1/30/2020.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.1 out of 5

78% of reviewers recommend this product.

4 Stars

Water and uce

Kathryn h 7/29/2019

Love the water glass auto fill feature. Also the refrigerator lighting is excellent
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Bad refrigerator!!

BobbieB 7/24/2019

This refrigerator has been a lemon from the start. I purchased it in November 2016, and have had to have the repairman come to my house about every six months to fix various issues. The most common and continuous issue is that the freezer coil ices over and as a result, the refrigerator won't cool, and it stopps making ice. Thank goodness I purchased an extended warranty, however, I don't know how long they'll continue to fix. I'm at a loss as to what to do. I've never spent so much money on an appliance and it's been a nightmare.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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1 Stars

Junk

WW65 7/15/2019

Bought it three years ago. Nothing but trouble. Complete cooling failure and no service appointments for ten days. NOT WORTH THE MONEY
Originally posted on Kitchenaid.com

No, I do not recommend this product

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5 Stars

Great product!

Wiscgirl 7/12/2019

We bought this at a very reasonable price (scratch & dent) and are very happy with it. The fruit & veggie bins seem to hold so much more than our old 'frig, and we especially like the easy to grip handles on the doors. Having two split drawers in the freezer is very convenient. The only issue we've had is getting used to how easily the right hand door opens-it tends to swing a little wildly and crash as it hits the fully open point. We also seem to have a new dent show up in the top of the door-maybe from crashing so hard? We also have one shelf that tilts downward in one corner when items are placed on it. We thought we hadn't put it in correctly, but it is in the only way it will go. It hasn't caused any problems at this point-just looks a little weird.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Do Not Buy This Refrigerator!

Upset Carolyn 6/13/2019

I have never written a bad review before, but after all we have been through, I wanted to warn other people about this refrigerator. We are once again without a refrigerator due to the freezing up of the evaporator behind the deli drawer. There have been 6 claims filed for the same issue. Each claim resulted in multiple visits from repairmen, lost wages due to having to take off work, loss of money having to throw away all the food that spoiled, suffering through food poisoning, and being without a refrigerator for several days each time. The first year that we had the refrigerator, it would not cool right before Thanksgiving. A repairman was sent out who defrosted it and needed to order a part, but thought we would be o.k. until it got there. We threw out all of the food that was purchased for Thanksgiving, and everything else in there. We re- bought everything again and had 35 people over and had no refrigerator! A total disaster! The worst part is people ended up with food poisoning including my elderly parents! I am equally disappointed with the lack of concern shown by Kitchenaid. We have called them repeatedly without any resolution. We purchased the extended warranty, again without any satisfaction either. It is the same issue every time, they are unable to completely repair the issue, it is a temporary fix. When I decided to write a review I read others and found that MANY others have been affected with the same manufacturer's design flaw that we have. They also have had no success with Kitchenaid. SO DISAPPOINTED!!!! I will never buy another Kitchenaid product.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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1 Stars

Very Disappointed

mattr18 6/7/2019

I bought this fridge 16 months ago and have already had to have service called on it twice due to frost issues and not cooling properly leading to a lot of thrown out food. If it weren't for those issues the fridge is excellent. Neither time were the fridge doors left open for an excessive amount of time so there is certainly a design flaw with this fridge.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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1 Stars

motherboard repaired constantly

Carol 49 5/18/2019

A terrible product. In the first year, we had the motherboard repaired multiple times: once the cooling cut out and we lost all of our food. The lights go on and off. The recommended fix? Throwing the circuit breaker for 5 minutes to reset the board. This is what $3,000 gets you. Now water is pooling below the vegetable drawer, and it is freezing inside the refrigerator. The water build up is so bad it leaks down and freezes when entering the freezer. It is the worst refrigerator in terms of performance I have ever heard of.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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5 Stars

Love this fridge

DK66 5/12/2019

We started out a bit bumpy with this purchase, but it's all good now! Bought this fridge because the ice maker our old one broke along with a couple shelves, so it was time for a new one. Researched many different ones and settled on this. Got it home and the ice maker didn't work....after several phone calls ( they could use a little help at the call centre with customer service) we had a technician out and the motor was seized ( something he had never seen before) he ordered a new one and was back in a week to fix it and it's working great. In no way did this affect my opinion on the fridge, it's just one of those things that happens. Love the room and the shelving options, tall bottle, just slide the upper shelf back and lots of room for the bottle. Love the bottom drawer for cheese, herbs etc things don't get lost in the big crispers anymore, but a hint when filling it, heavy items to the back of that drawer or it wants to slide open and the door hits it when closing. And just realized I don't have to stand and hold the water button until my glass fills, press 24 ounces and walk away...it's just a little thing but when multi tasking in the kitchen it saves time. First time we have owned a bottom freezer, so I'm still getting used to that, but like it way better than the old side by side.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

Durability Issues

matt w 5/1/2019

I bought my Kitchenaid refrigerator about 13 months ago. 6 months in a fan that circulated air through the refrigerator broke. A technician under the manufacturer's warranty was not available for 2 weeks. He quickly identified the problem, and was supposed to arrive the following week with the part but no showed. He didn't arrive because the part was not available, so i had to reach out to Kitchenaid corporate to have them expedite the part to their authorized service center. It took another 2 weeks to schedule a follow up appointment and it finally got fixed. The refrigerator appears to be breaking down again 6 weeks after the manufacturer's warranty expired, and it appears to be the same issue. Needless to say, a $3,000 refrigerator should work for more than 6 months,it should be fixed well within a month and fixing it should last more than 6 months. Apparently these units had issues with their a/c circulator fans, and one repair / update is supposed to remedy it, but not for us. Having 2 small children, I want a reliable product, or a least a company that will stand behind its products. I usually don't take the time to write reviews, but i feel so mistreated by KitchenAid after this large purchase that I have to write it. If you do decide to buy it (it's well designed and great when it works) BUY AN EXTENDED WARRANTY, you will likely need it as the company fails to adequate support its products.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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5 Stars

Love this fridge

Depdawgg 5/1/2019

First KitchenAid appliance I've bought. Had a small issue three days after it was delivered. Water leaking from water filter. Call KitchenAid they had a repair guy out with in days. Drive working like a charm. I love this appliance
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great features

huggie bear 3/29/2019

Spacious and room for large platters and happy with the standard depth.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Great Buy

jean57 3/18/2019

I brought about a month age. I like it. There is more room for me.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Ice build up

Edwardo22 3/16/2019

Bought this 3 years ago and keep getting ice build up in fridge... Its been doing this for quite some time. It's making noises now... Not happy with this fridge at all.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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2 Stars

Ice build up on condensor

KVP1 2/11/2019

I have had this refrigerator for less than a year. It started making a loud noise. I called a repairman who determined it was ce built up on the condensor. He melted the ice w hairdryer. Told me it was probably due to the door being left open. Approx. 4 months later, the bottom drawer would not close. I determined there was ice build up on the condensor again. I melted w a hairdryer. No replacement parts yet. Hope it doesn't happen again.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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3 Stars

Exterior of refrigerator is hard to keep clean

BobStr 2/10/2019

The crushed ice is the best feature, however, I can't remove the bin and the chrome tray in the door recess needed to be replaced due to rust. The refrigerator is noisier than I expected.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Do not be fooled into buying this fridge

Suffern 2/10/2019

I bought this a year and a half ago and needed to call a repairman twice already to fix the fridge as it was not cooling due to ice buildup . Each time i had to argue with Kitchenaid for them to send a repairman .When this happen all of your perishables will need to be disposed of, you need to spend 2 hours on the phone with Kitchenaid, and argue with them to cover the sevice and parts. Now ice is building up a 3rd time, and it is unacceptable that Kitchenaid does not accept responsibility to send new parts or an upgraded model. I always had respect for the Kitchenaid brand name until now. Do not waste your money on this fridge.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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2 Stars

Very loud

Puff ball 1/31/2019

This fridge is very loud. I'm Very disappointed...
Originally posted on Kitchenaid.com

No, I do not recommend this product

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1 Stars

Same Problems as a Countless Others!

Will D. 1/29/2019

We installed this refrigerator in our new home in July 2018. It now needs its third defrosting of the refrigerator portion. And the worst part is that it doesn't even alert me when it's not keeping the contents cooled properly! This refrigerator is an utter disappointment.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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1 Stars

So upset....terrible experience.

Nammy 1/28/2019

Brand new fridge. Dec 21st took possession of new build. Fridge handle became loose 1st week had to have it fixed. Water cloudy and purging lines didn't work. Sounds like a tractor, and sounds like it's a fax machine. Trying to escalate this to higher management to get rid of this fridge as don't want to keep a lemon.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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1 Stars

KitchenAid Refrigerator

Nathaniel 1/18/2019

We bought this refrigerator in October, 2018 and the ice dispenser has not worked period. The repair people ordered a new door in November, 2018 and it has not been completed to date. No one at the appliance store or the repair store knows what is going on. We want a new refrigerator to replace this lemon!!!!!
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Great refrigerator

Libby Jones 1/16/2019

The different compartment makes it idea for the family.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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4 Stars

Big and Easy to Get Into

MikeWISC 1/14/2019

We have a tight kitchen and wanted to maximize the storage in the fridge for a family to use. We also have obstructions so the drawer and french doors are good options. The storage system is easy to use and flexible. This easily stores more than the prior unit we had of similar cu feet capacity. The freezer drawer works amazingly well. Finish holds up and water dispenser and ice work well. The unit has different sounds from the compressor and ice maker-not loud but it takes time to get used to. I wish the door hinge had a limit screw; we had to use a bumper, which is fine, but if the door could be adjusted like a Blum hinge it would be better.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Fan Motors and Thermistors fail every 6 mo or less

Barts04 1/13/2019

Purchased in Feb 2016, and also purchased an extended warranty. Paid $2500. Starting to lose cooling in the main compartment by October. Kitchen Aid repaired as it was under the MFG warranty. Next issue was in June, same problem. 3rd issue August, same problem. By now the warranty co is repairing. We sent a communication to Kitchen Aid to update them and ask if they would consider reimbursing us for lost food costs. The reply was "no". And added this statement. "KitchenAid continually strives to use only the best components in all of our appliances. Any electrical or mechanical component may deteriorate or malfunction, and we are unable to predict when this might occur." Needless the say the component failed again 2 more times. The warranty company worked to reimburse us partially for the refrigerator, and we bought a Frigidaire, hoping to escape the appliance monopoly of Whirlpool. "Smart appliances" are not reliable appliances.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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1 Stars

Bad design

AshH 1/8/2019

I bought this 6 months ago and continue to have a problem with the coils freezing over behind the deli compartment. Then the fridges temperature goes up.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Great features!

Cheryl 60 1/5/2019

Purchased a few months ago and love it! I like the measurement settings helps when I'm baking .. easier then dragging out measuring cups.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Very happy

Sue10 1/4/2019

We are very happy with the refrigerator, it's features are exactly what we are wanting.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

DO NOT BUY, DO NOT FALL FOR EXTENDED WARRANTY

Paul Hallinan 1/4/2019

Very sorry for the long winded review but you need to read about all the trouble we have had. We purchased the unit in April of 2017, our kitchen was being remodeled so we did not actually use it until later. First started noticing issues when the dairy drawer would not close all the way. Removed the drawer and found a huge ice build up on the condenser that is behind the drawer; to the point it was bending some of the plastic and the rails on the drawer. We had purchased the extended warranty because we knew the fridge was going to be sitting idle for a few months and wanted to be safe. Service company came out and advised us we had to defrost the fridge, about 72 hours, prior their return. We ended up purging the food in the fridge and defrosting the unit, going without a refrigerator for about a week. They repaired the issue, and the technician advised that it is actually a common issue for dual condenser models, a quick google search validated this. Almost immediately after this was 'repaired' we began having excessive frost buildup in the freezer unit. We again called repair, who again advised to defrost the unit before they came out. We did not fully purge the unit this time, just the freezer. They repaired this issue. A few months later the control panel stopped working. No ice and water. No interior lights. The unit seemed to be cooling but eventually the ice started melting. We called repair again, but they could not come our for a week (this was just prior to thanksgiving, we had it stuffed with our turkey day food and were expecting company the next day) We found a same day repair company who could come out and fix; they found two boards (power and control) had gone bad. One was covered under warranty but the other was not. Because this was not the kitchen aid warranty vendor we shelled out $250 for the repair. This service tech told us about half of his calls were kitchen aid dual condenser units. The warranty vendor came out, and because the unit was working did nothing, said they could not diagnose. About two weeks before Christmas, happens again. We called for service, again would be about a week. By power cycling a few times it started working again, but would generally stop within a day or two. Because we were not sure how long the food had been without refrigeration we did not trust to eat it, so we lost one more full load of food (including holiday meal food). When service came out they found the condenser ice block buildup again, and diagnosed that was the issue causing the boards to stop working. We had to power down the unit again to defrost, this time we rented a refrigerator from Rent A center so we would be able to have food, but since we had purged everything that was either dairy or opened or partially thawed it didnt get very full. Because of the holidays and trouble getting the parts, we have had the rental monstrosity in our living room until today (January 4th). Service came out and replaced a part, the technician told us again (same guy as first call) that we would likely experience the issue again within 6 months, and to watch for the buildup and make an appointment when it happened. Despite the recurring issue, and our having had to dispose of over $500 worth of food minimum, the warranty company will not classify the unit as non repairable. Kitchen Aid tells us we have to talk to the warranty company, and the warranty company tells us we have to talk to kitchen aid. We have been advised by 3 different service techs that this will happen again, and this is a common issue. I was talking to the warranty department asking if they took their car to a garage to have the engine fixed and the mechanic told them they would need it fixed again in a few month for the same issue would they be happy? Of course the poor people who answer the calls are not the problem. We keep renewing the extended warranty on this unit because at some point it will become more expensive for them to continually send out repair than to finally call this the lemon that it is. And were looking at our legal options for recouping the cost of the rental, the other repair and also the food. I truly hope that the issues we have with our unit is a one off, because we bought an entire suite of Kitchen Aid devices for our new kitchen, if the other units start having issues we're going to seriously deter anyone we know to not buy it. Sad, it used to be such a great and reliable brand.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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1 Stars

Awful!

Don't buy it 1/3/2019

This was included in my new home. This refrigerator is EXTREMELY loud. We have to sleep with the bedroom closed or unplug the appliance. We are trying to resolve the problem with the builder.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

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2 Stars

I want to love this fridge but....

SD19 1/2/2019

I want to love this fridge but it has failed too many times for me. We are now on our 2nd visit for repairs because it stops cooling (in < 5 months of use). The first time it stopped was right after I had gone grocery shopping and lost over $300 in food. The next was a week before Christmas and I lost another $200 in food. Plus, it takes 7-10 days before a repair person can get out to look at the fridge and order parts and then another 7-10 days before they can get back out with the part to complete the repair. I love the french door and exterior water/ice. The lighting is nice, adjusting shelves and has a ton of space to store food without the fridge looking full. But the quality is poor...and the long wait times for service is disappointing. I hope this is just a lemon and not all of them have this issue with freezing up and stopping the cooling function.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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5 Stars

We're very pleased

Terry52 12/29/2018

We purchased the item three weeks ago and we are very pleased with the refrigerator
Originally posted on Kitchenaid.com

Yes, I recommend this product

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3 Stars

Doors don't close completely

Harriet 39 12/29/2018

Bought this 4 months ago. Way too much trouble making sure doors are completely shut! Otherwise fine.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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1 Stars

Disappointed

pbudd 12/11/2018

I'm on my third repair in less than 2 years. I have lost a lot of food due to it going out. I will request a new refrigerator
Originally posted on Kitchenaid.com

No, I do not recommend this product

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2 Stars

I hope it is not a complete disaster

VinodS 11/7/2018

We bought this refrigerator in May and we already made a 2nd service request due to a sensor issue, which is not allowing the refrigerator to cool enough. We already replaced the sensor in Sept and it is happening again now. I really expected little more quality from KitchenAid than having cooling issue in less than 6 months (twice)
Originally posted on Kitchenaid.com

No, I do not recommend this product

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4 Stars

I love my new fridge

kitchenaid fan2 10/28/2018

I've had my fridge for five months. I really like the lighing inside. It's nice and bright which makes it easy to see everything. My only issue is with the freezer door which does not close evenly. This causes ice to build up on the side that does not close properly. I've had the Kitchenaid serviceman out and was told it was packaged tighter on one side and it would be ok eventually. The man that connected my icemaker told me the seal on that side is the problem. I will be calling them out again until its fixed.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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1 Stars

Defective refrigerator and no one cares

fyre 10/15/2018

I usually have the el cheapo refrigerators, never had an issue with any of them. However, with a family of five that kind of refrigerator is just too small. We wanted something with more space and, having little kids, an easier way for them to get ice and water. We have had Kitchen Aid small appliances that have lasted for a long time (Stand mixer is my grandfathers and still works great, hand mixer from 22 years ago works great) so we went with Kitchen Aid for a refrigerator. SEVEN months after purchase the ice maker stopped working with the refrigerator not cooling very well. Someone came out and fixed it. 6-8 months after that, same issue. 6-8 months after that, same issuewith the refrigerator/freezer not cooling properly. Here it is, 9 months after the last fix and ice maker isn't working and refrigerator/freezer is not cooling properly, AGAIN. I'm told I now have to pay to have it looked at and then pay again to have it fixed. This refrigerator is either built to be a money pit or obviously defective. I'm told they "Strive for years of excellent performance". Years of excellent performance, HA! I haven't had ONE year of excellent performance since purchase. DO NOT BUY THIS REFRIGERATOR IF YOU DO NOT WANT TO BE SINKING MONEY INTO IT FREQUENTLY. This is a defective, expensive refrigerator that I would not wish on anyone.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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4 Stars

Nice large fridge!

Maria-Jose 10/15/2018

Very pleased with our purchase. Very large, bright with cool features such as the measure fill and pizza box are in the freezer. Giving it 4 stars because we did have an issue with the motherboard which was quickly fixed, a squeaky door which was also quickly addressed and the stainless steel is a bit of a issue when kids filling up their water cups. Sometimes it's hard to keep on cleaning every little mark. Water leaves a bit of a mark and/or spotty at times. I've always purchased kitchenAid and I've always been happy with my purchase. Will continue to shop KA.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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2 Stars

Disappointed

left hoping 10/12/2018

We purchased this uinit 6/12/18 and had things that we never experinced with any other fridge owning them for 50 years.Strange noises dispensing water,water coming out the ice maker and now an intermittent fan noise at the back of the unit.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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3 Stars

Looks good inside and out

Pgr1940 10/4/2018

I bought one new 2 years ago it had. Had trouble with Freezer not closing tight in 1st year. This past summer it quit cooling below 50 degrees because the evaporator was freezing up. They were unable fix the problem after Replacing many parts over a 4 month period. Warranty co replaced it with this new one.same model #. Hope this one turns out better!
Originally posted on Kitchenaid.com

No, I do not recommend this product

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3 Stars

Wanting better

frustrated1 10/1/2018

After three months the refrigerator quit cooling. Had to be repaired. The dual evaporator system needs to be discontinued.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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4 Stars

Refrigerator

Bigpete 10/1/2018

Nice unit, but door has a squeak, other than that it is decent
Originally posted on Kitchenaid.com

No, I do not recommend this product

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4 Stars

Expensive but ok performance

Orovallry 9/28/2018

2 month old refrigerator has issues with cooling. Had to wait a week for the tech to repair
Originally posted on Kitchenaid.com

No, I do not recommend this product

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2 Stars

would not be this model again

Kirby21 9/25/2018

Largest problem is the ice build up behind the vegetable/meat drawers. This causes lack of cooling for refrigeration. The first time was still under warranty and tech installed fix by putting in a controlling sensor. That was near one year after purchase. Now it has happened again, almost one year later. I'm going to have to dethaw fridge again. Big Flaw...nice looking unit though. Ice maker to small. Can't have big parties with this size. The water, and sometimes the ice dispenser sticks on for a brief instant after disengaging cup. Be careful...the upper retractable glass shelf does not latch. Easy to accidentally retract with items on it if you don't pay attention. Last, but not least, is the design of not being able to remove drawers and supports easy. Its is going to be a chore when your unit freezes up and you yourself have to dethaw. The ice build up really sucks.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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4 Stars

I love my my new fridge

angelaJ 9/25/2018

I like the ton of space. I replace my old KitchenAid side by side with this model. The only complaint is the ice maker. It doesn't have the capacity of my old KA or the size of the ice cubes, they melt rapidly.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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4 Stars

No TV screen or speaker system! Otherwise great

Dualpro1 9/25/2018

The filtered water dispensing paddle is a little difficult to activate and of course there is no proper drainage for a spill or overfill but I love the lights on the inside of the refrigerator section. Freezer is roomy and plenty cold. When we were disassembling the old fridge we saw that it cost just about the same price 17 years ago as this one and this is much larger and slicker
Originally posted on Kitchenaid.com

Yes, I recommend this product

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5 Stars

great model

jac01 9/20/2018

Love this new refrigerator My old KitchenAid died and this met all the needs.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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2 Stars

Cooling coils freeze

Belinda D. 9/12/2018

Great refrigerator for the most part. We have had ours for two years and our manufacturer warranty has expired. About a week ago, like Annie G has also complained of in her review, the refrigerator wasn't staying to temp. We found that the cooling coils behind the vegetable/meat seafood drawer, the drawer that has it's own temperature control, froze over. We had to take the back of it off, let it thaw, remove the ice, and let it all dry. I'm hoping this will fix the problem, I suppose we will find out by tomorrow. We really like the refrigerator and want to give it a 5 star rating, but the freezing over seems to be a common issue with this refrigerator, so therefore I have to rate it at 2 stars.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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5 Stars

Perfect addition

MelJ 9/11/2018

Recently moved and needed a new refrigerator. This one has all the features I wanted.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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3 Stars

Mostly happy

Lisa1028 9/10/2018

I like it a lot, but the flapper between the doors, does not always fold in or out when it is supposed to. The repair company, Gold Wing is telling me that it needs an adjustment period to work properly each time. That does not sit well with me.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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1 Stars

stopped working after 6 months

annie G 9/5/2018

purchased this and it stopped cooling after 6 months. the entire back behind the vegetable draw froze and stopped cooling. Guy came to repair it and it worked great......for another 11 months. it is not under warantee anymore but it's a goood thing I took out extended warrantee which I NEVER DO. The same problem. stopped cooling with ice build up behind vegetable drawer again. If you plan to buy, make sue you take out extended warrantee. I love the refrigerator but there is a design flaw and Kitchenaid (same as Whirlpool) knows about it.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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5 Stars

great features, like the ice and water dispencer

Jazs 9/4/2018

I had to find a refrigerator as mine went dead. Tis had the features I needed.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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